Spa Manager

Benefits

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development

We are seeking a dynamic and experienced Spa Manager to oversee the daily operations of our spa facility. The ideal candidate will possess strong leadership skills and a passion for providing exceptional customer service. This role requires effective management of staff, inventory, and financial aspects of the spa while ensuring a high standard of service is maintained.

• Manage day-to-day operations of the spa, ensuring a seamless customer experience.
• Supervise and train staff, fostering a positive work environment and encouraging professional development.
• Oversee scheduling, payroll, and employee orientation for new hires.
• Handle recruiting and interviewing processes to build a strong team.
• Maintain inventory control and manage purchasing to ensure adequate supplies are available.
• Implement effective marketing strategies to promote spa services and increase sales.
• Utilize POS systems for transactions, cash handling, and bookkeeping tasks.
• Ensure compliance with health and safety regulations while maintaining cleanliness standards.
• Develop budgets and monitor financial performance to achieve profitability goals.
• Provide excellent customer service, addressing any client concerns or feedback promptly.

• Proven experience in management or supervisory roles within the spa or wellness industry is a must.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communication skills, both verbal and written; bilingual or multilingual abilities are a plus.
• Familiarity with retail math, pricing strategies, and sales management techniques.
• Experience in training & development, employee orientation, and performance evaluation.
• Knowledge of inventory management practices and bookkeeping principles.