Spa Sales and Guest Service Associate

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

At Hand & Stone Massage and Facial Spa, our goal is simple — to make every visit the best hour of our client’s month. Our Spa Sales Associates are the first and last impression for every guest, and play a key role in creating a welcoming, positive, and professional environment.

This role is perfect for someone who enjoys working with people, thrives in a fast-paced setting, and likes the opportunity to earn bonuses through great customer service and sales.

We are looking for someone friendly, dependable, and motivated who wants to grow with a strong and supportive team.

• Greet clients and create a warm, professional experience
• Answer phones and help guests book appointments
• Educate clients on memberships, services, and promotions
• Recommend services and upgrades based on client needs
• Help maintain a clean, organized, and calm spa environment
• Work as part of a team to reach spa goals
• Assist with outreach, follow-ups, and client communication

This position includes the opportunity to earn commission and bonuses through membership sales and guest retention.

• Customer service, retail, restaurant, salon, or front desk experience preferred
• Positive attitude and strong people skills
• Comfortable talking with guests and making recommendations
• Reliable, punctual, and team-oriented
• Willing to work a mix of morning, evening, and weekend shifts
• Sales experience is a plus, but we will train the right person

• Hourly pay + commission + bonus opportunities
• Flexible scheduling with morning, mid, and evening shifts
• Supportive team environment
• Paid training
• Growth opportunities into Lead Spa Associate and Management roles
• Employee discounts on services and products

Most Spa Associates earn more with commission and bonuses.

Work Location:

In person