Spa Sales and Guest Service Associate

At Hand & Stone Massage and Facial Spa, our goal is simple — to make every visit the best hour of our client’s month.

Our Spa Sales Associates are the first and last impression for every guest, and play a key role in creating a welcoming, positive, and professional environment.

This role is perfect for someone who enjoys working with people, thrives in a fast‑paced setting, and likes the opportunity to earn bonuses through great customer service and sales.

We are looking for someone friendly, dependable, and motivated who wants to grow with a strong and supportive team.

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

• Greet clients and create a warm, professional experience
• Answer phones and help guests book appointments
• Educate clients on memberships, services, and promotions
• Recommend services and upgrades based on client needs
• Help maintain a clean, organized, and calm spa environment
• Work as part of a team to reach spa goals
• Assist with outreach, follow‑ups, and client communication

• Customer service, retail, restaurant, salon, or front desk experience preferred
• Positive attitude and strong people skills
• Comfortable talking with guests and making recommendations
• Reliable, punctual, and team‑oriented
• Willing to work a mix of morning, evening, and weekend shifts
• Sales experience is a plus, but we will train the right person

• Hourly pay + commission + bonus opportunities
• Flexible scheduling with morning, mid, and evening shifts
• Supportive team environment
• Paid training
• Growth opportunities into Lead Spa Associate and Management roles
• Employee discounts on services and products

Most Spa Associates earn more with commission and bonuses.

Work Location:

In person

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

Hand & Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.