Temporary Utility Services Field Technician

We are seeking an individual who has demonstrated a willingness to commit to our values to join as a temporary Utility Services Field Technician. This temporary assignment supports the Utility Services Department by providing skilled maintenance and repair of water meters and associated infrastructure.

• Provides premier customer service to City residents and businesses by responding to customer inquiries and infrastructure issues via service order.
• Makes appointments with customers on site to assist with resolution of questions and issues; educates customers on reading meters, performs verifications of radio reads and assists customers with leak evaluations.
• Sets, maintains, repairs, replaces and programs water meters:
  • Inspect meters and associated infrastructure for proper operation.
  • Evaluate Meter Transmission Unit (MTU) for continuity and repairs (including splicing wires) or replace unit as required.
  • Inspect meter register for proper performance and replace if necessary.
  • Program MTU when either the MTU or the meter is repaired or replaced to ensure reading radio signal is accurate.
  • Perform daily data sync process to update accounts with daily account activity information.
  • Inspect meter and City‑owned meter related plumbing (except for service lines) for leaks and repair leaks if detected or replace meter if required.
  • Collaborate with Public Works when maintenance or repair activity extends to main water system supply infrastructure.
• Maintains, repairs, and/or replaces water meter infrastructure by changing out damaged or non‑functional meter boxes and angle stops, replacing meter gaskets/washers, and repairing or replacing meter lids and meter boxes.
• Disconnects water service and locks meter if required due to non‑payment; reconnects service after payment issues are resolved.
• Processes service orders using contractor provided software application.
• Manages water meter specific parts and supplies inventory; monitors stock levels of meters, MTUs, registers, lids, boxes and associated equipment and tools, and replenishes inventory as required.
• Attends work regularly, performing tasks outdoors in all weather conditions (excluding lightning).

• Work requires knowledge necessary to understand basic operational, mechanical, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.
• Less than one year of related experience required.
• Valid TX Driver's License, meeting City driving standards.
• Must pass pre‑employment background check, drug screen and physical.

The City of Cedar Hill is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of genetic information in compliance with GINA, race, sex, color, religion, national origin, veteran status, age, or disability in hiring, conditions, or termination of employment. Final applicants for employment with the City of Cedar Hill are subject to drug testing and background screening.