Business Office Manager

At MBK Senior Living, we're committed to putting people first - our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether You're Looking For a Flexible, Part-time Job Or The Pathway To a Lasting Career, You'll Find It Here At MBK Senior Living- and a Whole Lot More! When You Join The MBK Senior Living Team, You'll Enjoy

• Impacting lives and building lasting relationships
• Executing exceptional signature programs in dining, fitness, wellness, and care
• A supportive community team that encourages personal and professional growth and celebrates your

success

• A fun-filled, energetic environment that's centered in hospitality and high-quality service
• Competitive salaries
• Professional development, training, and personal coaching through our Mentor, Buddy, and Executive

Director in Training Programs

• Education loan assistance & scholarships
• Financial and legal services
• Team Member discounts
• Health and Wellness resources

• Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
• Childcare and eldercare assistance
• Flexible spending accounts

Monday - Friday, 8:30AM - 5:00 PM

• Interview, hire, train, set performance goals and timelines, monitor performance, and provide coaching for the front desk concierge team members.

• Perform, administer, and oversee the community accounting functions, including but not limited to accounts receivable, collections, accounts payable, and management reports.
• Oversee resident billing, collections, and vendor payments to ensure timely processing and accuracy, and maintain resident files.
• Works with Corporate to facilitate seamless resident billing and payment updates.
• Administer talent acquisition processes, including posting job openings, coordinating interviews, generating offer letters, and administering background checks, reference checks, employee physicals, and skills surveys.
• Partner with the Regional Talent Acquisition Partner on hiring best practices, sourcing, and review of recruitment metrics.
• Perform Human Resource administration, including assisting with leaves of absence and workers’ compensation cases, and maintaining employee files.
• Collaborate with Department Heads to ensure the required new employee paperwork, training, and orientation are completed.
• Coordinate payroll function duties, including generating management payroll reports, confirming hours worked, timely transmitting payroll information, and tracking and reporting labor discrepancies to leadership.
• Manage employee benefit programs, including employee communication about plan details and eligibility requirements, and ensure timely plan enrollments.
• Manage, plan, develop, organize, schedule, evaluate, and direct the front desk department, in accordance with all community policies and procedures.
• Coordinate and work closely with the Executive Director, Department Heads, and Corporate Office on any community legal issues, including but not limited to subpoenas, unemployment, labor, and disability claims.
• Manage long-term care insurance coordination and maintain contracts with third parties to ensure compliance, accuracy, and seamless operations.
• Maintain staff roster for licensing, as required by the state, and the OSHA binder to ensure that all worker compensation claims are managed in accordance with community policy.
• Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures.
• Understand and comply with Federal, State, and local regulations, and company policies and procedures concerning the department.
• Promote and lead with a spirit of teamwork and open communication through consistent mentoring, coaching, and recognition program utilization, in alignment with MBK principles and core values.
• Perform other duties or special projects as…