×
Register Here to Apply for Jobs or Post Jobs. X

Member Services Representative Overnight Weekend

Job in Cedar Park, Williamson County, Texas, 78613, USA
Listing for: Planet Fitness
Full Time position
Listed on 2026-04-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 100000 USD Yearly USD 42000.00 100000.00 YEAR
Job Description & How to Apply Below

We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 130+ clubs and growing. Since 2016, we have expanded from 16 locations in TX to over 90 locations in 6 states, including Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and that growth offers a career path from front desk to senior management roles, starting at $42k for a GM and up to over $100k for a Regional Director.

Benefits
  • 401(k)
  • Employee discounts
  • Health insurance
  • Paid Time Off (PTO)
  • Paid Parental Leave
  • My Flex Pay  financial wellness benefit
  • FREE Planet Fitness Black Card Membership
  • Employee Assistance Program (EAP) access
Essential Duties and Responsibilities
  • Provide an exceptional customer service experience.
  • Check members into the system.
  • Take prospective members on tours and assist them with the new account sign-up process.
  • Facilitate needed updates to members’ accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Perform detailed cleaning in all areas of the facility.
  • Close shift for that business day.
  • Create a bank deposit for the next day.
  • Interact with members and co-workers in a positive, professional way, exceeding expectations.
  • Maintain a positive mental attitude.
  • Use diplomacy in all interactions while using appropriate behavior and language.
Qualifications/Requirements
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
  • Punctuality and reliability are a must.
  • Customer service background preferred.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Ability to work 3rd shift (overnights).
  • Will occasionally encounter commercial cleaning products during shift.
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary