Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Full Time in Cedar Park, 78613

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

I’ve been a State Farm agent for 50 years, and I started with the company at just 22 years old, straight out of college. State Farm has truly been part of my life and my family’s story — my dad, brother, myself, and even two of my children have all been part of the State Farm world. Today, I’m proud to lead a team of five who share a strong commitment to helping people and taking great care of our community.

Outside of the office, I enjoy cooking, photography, and RV’ing, and we even welcome pets in the office because we believe work should feel comfortable and supportive. We also stay connected locally by participating in organizations and events through our area schools. For our team, we offer 80 hours of PTO, a Simple IRA, licensing reimbursement, and a strong focus on work-life balance.

Our office culture is built around teamwork, kindness, and the belief that family always comes first. We truly operate as a “everyone helps everyone” kind of team, and we’re looking for someone who values that same supportive, team-first environment. If you want a long‑term career with a close‑knit agency that takes care of its people, you’ll feel right at home here.

As a Customer Service Representative - State Farm Agent Team Member with David Schara, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $42,000.00 - $56,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none