Customer Service Representative - State Farm Agent Team Member
Listed on 2026-07-08
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, Spanish Customer Service
Benefits:
- License reimbursement
- Hourly pay plus commission/bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Care Specialist. We seek an empathetic and energetic professional interested in helping our existing customers. This role will support our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities:- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- 401K Match Plan
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Self‑motivated
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.
State Farm agents are independent contractors who hire their own employees. State Farm agent’s employees are not employees of State Farm.
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