Services Manager - Austin TX

What You’ll Do

• Manage the store’s services business, overseeing repairs and car installations to maximize efficiency and provide excellent customer experiences
• Provide work direction, ongoing training, career development and performance management to your Geek Squat Agents and supervisors across the micro-market
• Analyze reporting and performance indicators, including customer satisfaction, turn time, productivity and revenue metrics to identify gaps and lead the team to improve results
• Coach and develop leaders and Geek Squad Agents to meet or exceed their role expectations and support their career goals
• Drive revenue and operating income growth by tailoring your leadership to each location’s needs

• 2 years of experience as a supervisor or manager in business, military or related fields
• 2 years of experience in sales, customer service or consumer electronics repair
• 1 year of experience managing and reviewing operational expenses and revenue

• Inventory control and/or technology repair experience
• Multi-location retail experience

We’re committed to helping our people thrive at work and t Buy offers a range of benefits to support your overall well‑being and provide support as you need it, especially at key moments in your life.

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well‑being

Best Buy is an equal opportunity employer.

Final date to receive applications:
Minimum of 5 days from the posting date.

Position Type:
Full time

Location:

Cedar Park, TX 78613