Supervisor, Quality Control

Primary responsibilities

The main responsibilities of this role include:

• Ensuring company policies and procedures are being always enforced and adhered to.
• Provide continual evaluation of the group's processes and methods, to assure the most effective use of resources and equipment.
• Provide day-to-day supervision of employee job execution, including training, performance evaluation, and employee relations.
• Continually monitor and control inspection operations to ensure compliance with applicable quality control documents.
• Assure accurate records such as traceability, process control, functional test, demonstrations, etc., are maintained.
• Assure test function is performed in a manner consistent with applicable requirements and quality procedures.
• Maintain and enforce quality standards.
• Perform other work-related tasks as assigned.
• Comply with all NOV Company and HSE policies and procedures.

• Supervise, coach, and lead the Quality Control (QC) inspection team to ensure high performance and accountability.
• Promote a culture of safety, quality, and continuous improvement within the team.
• Develop, implement, and enforce quality control procedures and policies.
• Ensure all activities comply with company standards, customer requirements, and applicable industry regulations.
• Maintain the highest level of product quality and process consistency.
• Manage work-in-progress (WIP) for the QC inspection team and establish daily inspection priorities to support production flow.
• Collaborate closely with production and cross-functional teams to resolve quality issues in a timely manner.
• Analyze quality data to identify trends, root causes, and opportunities for improvement.
• Actively participate in and support internal Continuous Improvement initiatives.
• Ensure proper maintenance, calibration, and control of measurement and test equipment.
• Maintain an organized, efficient, and safe work environment in compliance with company and departmental safety requirements.
• Ensure a high level of internal and external customer service by consistently meeting quality expectations and delivery commitments.

• High school diploma or GED, required.
• Associate or bachelor’s degree in related field, preferred.
• Certification in Quality Control (e.g., Six Sigma, ISO 9001), preferred.
• 3+ years of experience in a quality control or assurance role, required.
• Proficiency in quality control software and data analysis tools, required.
• Strong leadership and team management skills.
• Excellent written and verbal communication skills.
• Experience with process improvement methodologies.
• Knowledge of industry-specific quality standards.
• Strong attention to detail and problem-solving skills.
• Ability to interpret technical documents and specifications.
• Proficient in Microsoft Office Suite and quality control software.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with industry-specific standards and regulations.

Manage day-to-day activities of an assigned area to ensure compliance with customer requirements, third party requirements, API requirements and NOV quality processes and procedures.

• Team/Unit Contribution
• Total Work Systems
• Customer Focus

• Timekeeping.
• Microsoft Office Suite.
• Functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Basic understanding of Quality Management Systems such as NCRs, RF Ds, and PQRs.