Goods & Apparel Specialty Shop Manager

Overview

SCHEELS offers training across business and product knowledge for those who love sports, fitness, fashion, or the outdoors. SCHEELS aims to provide the best customer experience and supports associates with mentorship and professional development throughout their career.

• Meet or exceed personal sales goals while delivering a great customer experience
• Be knowledgeable to answer questions concerning location, price and use of merchandise
• Follow instructions for customer requests while maintaining safety requirements
• Analyze reports and make decisions about inventory purchasing, merchandise arrangement, and sales trends to meet Scheels standards
• Stock shelves, tables, and counters with merchandise; set up advertising, signs, and merchandise to promote sales
• Communicate professionally with vendors and/or outside sales representatives
• Train associates on proper use and basic knowledge of merchandise
• Prepare for and facilitate required product knowledge and sales meetings as directed
• Attend weekly required sales and product knowledge training meetings
• Present a professional appearance and attitude; contribute to a positive team atmosphere and follow Scheels’ policies and procedures
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence
• Perform basic math and operate with currency, measurements, and percentages
• Present information effectively in one-on-one or small group settings to customers, clients and other employees
• Work assigned schedules, including varied hours, evenings, weekends, and holidays
• Promote the Scheels Visa Rewards card and clearly explain all benefits

• Genuinely and consistently treat co-workers, customers and business partners as the most important people, including eye contact, a smile and a thank you

• Approach daily tasks with energy and urgency
• Strive to become a knowledge expert in the role and apply knowledge with impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

• Demonstrate genuine interest in helping others before yourself

• Listen, learn, apply knowledge and accept critical feedback
• Adapt to a changing work environment
• Apply concepts of basic math, grammar, punctuation and spelling

• Meet Scheels dress and grooming expectations for a professional, clean and welcoming environment

• Demonstrate pride and ownership of work while meeting deadlines

The ideal candidate will have a high school diploma or GED, 1–3 months related experience or training; or an equivalent combination of education and experience.

Must be able to sit, stand, bend, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Heavy work may require exerting up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to move objects. Safety procedures should be followed to minimize risk of injury.

This position averages about 41 hours per week. The schedule may include up to 2 closing shifts (12:00–21:00) during the week, a set day off each week, and 9:00–17:00 for remaining weekdays. Weekends include every other weekend. Saturday shifts vary from 9:00 to 21:00 and Sundays 10:00–18:00. A 1.5-hour product knowledge meeting occurs every other week.

Rage $21–$22 per hour. The hourly rate posted includes personal sales commission and a base hourly wage.

For a full list of benefits, visit

• Best associate discount in retail
• Opportunities for growth and development in sales, leadership, merchandising, and business
• Paid volunteer time, up to 2 hours a month

Scheels is an equal employment opportunity employer providing equal opportunities regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Scheels will provide reasonable accommodations for qualified individuals when appropriate.