Assistant Store Manager - Cedar Park, TX

This position reports directly to the store manager. Assistant Manager – Store is responsible for all aspects of customer relations and order processing. Will also assist the store manager in daily operations to control inventory, expenses and staff. This position is required to perform all services necessary for successful sales environment including, but not limited to obtaining or receiving merchandise, totaling bill, accepting payment, and providing excellent customer service in a retail store environment.

The primary job functions include, but are not limited to:

Plan and assign daily goals, tasks and assignments to staff members. Assure proper completion through follow-up Assist in monitoring sales performance, assisting in adjusting strategies when necessary

Management of all office tasks including management of funds and media, receiving, inventory, payroll, and writing the employee schedule

Responsible for communication with all staff

Have ability to run all aspects of store in manager’s absence

Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives

Control shrink, expenses, and payroll

Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc.

Continually evaluate and react to performance issues; complete and administer 90-Day and Annual employee reviews

Train and develop store employees in all aspects of the business; direct and monitor training and development for all store personnel

Ability to handle and resolve issues between employees and customers and/or among employees

Monitor and assist in Accounts Receivable collections

Willingness and ability to work additional hours (including weekends & holidays) as needed and travel to various company locations

Ensure that each customer receives outstanding customer service by providing a guest friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service

Routinely contact and visit customers to foster improved communications and build upon relationships

Monitor sales trends, pricing and inventory levels and offer advice to Store Manager Train and develop store staff, insuring all company policies and procedures are followed

Make proper, necessary decisions when the Store Manager is unavailable

Must present a good image of the company through proper dress and attitude

Must participate in and complete company sponsored and supported training

Attends training or uses printed media to increase product knowledge

Perform any other tasks or duties assigned by the Store Manager The skill requirements include, but are not limited to:

Knowledge of automotive parts, equipment and systems

Ability to process information and merchandise through computer system and POS register system

Ability to communicate with associates and guests

Ability to read, count and write accurately to complete all documentation

Ability to freely access all areas of the store including selling floor, stock area, and register area Ability to operate and use all equipment necessary to run the store

Ability to climb ladders

Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds

Ability to work varied hours/days to oversee store operations

Must be dependable as a key holder

Ability to open and close store as required

Ability to balance books and do deposit as required

Must maintain regular and prompt attendance

Attitude that supports the Company’s goals and values

Experience Requirements:

One (1) to three (3) years’ experience in automotive retail management and/or training; or equivalent combination of education and experience

Education Requirements:

High school diploma or general education degree (GED); or equivalent combination of education and experience#AL123
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