Gun Customer Service- Part- Time

Cedar Park Scheels
2150 Cedarview Dr
Cedar Park, TX 78613, USA

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry—driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world‑class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk the talk and walk the walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

• Accurately and efficiently process customer transactions through registers to itemize and total customer purchases
• Collect payment in the form of cash, check or credit from customers and provide accurate change when needed, and issue the transaction receipt
• Record daily transactions from cash register to balance drawer by counting money at the beginning and end of each shift
• Maintain orderly appearance of personal work space and surrounding areas
• Assist in entering and processing NICS firearm background checks
• Assist with gun room housekeeping
• Carry multiple gun boxes up and down stairs
• Walk multiple customers across the catwalk to the escalators
• Read, write and comprehend simple instructions, short correspondence and memos
• Demonstrate multitasking, organization, attention to detail and problem‑solving skills
• Use Microsoft Office programs such as Word, Publisher, Excel and Google Docs
• Calculate figures and amounts such as discounts, interest, commissions, proportions and percentages
• Promote the Scheels Visa Rewards card and explain all benefits clearly
• Use excellent written and verbal communication skills
• Perform basic mathematical equations
• Handle problems involving several concrete variables in standardized situations
• Assist with all other duties as assigned
• Ensure all paperwork for firearm sales, including but not limited to form 4473, licensing and background checks, are completed accurately and thoroughly

• Customer Service:
  Genuinely and consistently treat co‑workers, customers and business partners like they are the most important person, including eye contact, a smile and a genuine “Thank you”
• Culture:
  Approach daily tasks, projects and follow‑up communication with energy and a sense of urgency
• Show a deep desire to become a knowledge expert in the role with the ability to apply experience and knowledge with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early
• Team Mentality:
  Show genuine interest and action in helping others before yourself, regardless of recognition or reward
• Teach‑ability:
  Eager to listen, learn, apply knowledge and accept critical feedback
• Adapt to a changing work environment
• Apply basic math, grammar, punctuation and spelling correctly
• Dress Code:
  Meet Scheels dress and grooming expectations to support a professional, clean and welcoming environment for customers, co‑workers and business partners
• Demonstrate pride and ownership of work while meeting expected deadlines

The ideal candidate will have a high school diploma or general education degree (GED); and/or 1–3 months of cashiering experience.

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk and hear with or without reasonable accommodation.

Heavy work:
Exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects.

Scheels cares about the health and safety of our associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

This position will include 1–2 nights a week, Monday through Friday, 5:00–9:00 P.M., and every other weekend. Saturday shifts will vary between…