Administrative Assistant II - Rehab Operations

• Area of Interest:
  Administrative and Clerical
• Shift: Full Time Days
• FTE/Hours per pay period: 1.0
• Department:
  Rehab Administration
• Job

The Administrative Assistant II is responsible for supporting departments and healthcare teams with administrative tasks of medium complexity. The role manages communication, scheduling, and travel arrangements. The role orders office supplies, maintains equipment, and oversees correspondence to ensure proper tracking and timely follow‑up. The role maintains patient, staff, and departmental records, performs data entry, and prepares reports to support decision‑making. The role updates medical documentation, assists with medical billing and insurance processing, and coordinates departmental projects, ensuring adherence to schedules and company standards.

• Expect paid time off, parental leave, 401K matching, and an employee recognition program.
• Dental and health insurance, paid holidays, short and long‑term disability, and more. Pet insurance is also offered.
• Early access to earned wages with Daily Pay, tuition reimbursement, and adoption assistance to help you grow your family.

• Supports departments and healthcare teams with administrative and clerical support of medium complexity.
• Handles critical incoming and outgoing correspondence, ensuring proper tracking and documentation in office software.
• Coordinates schedules for high‑level meetings, appointments, conferences, and events, ensuring thorough documentation and detailed follow‑up.
• Maintains inventory levels of office supplies, ensures office equipment is functional, and coordinates any necessary repairs or replacements with vendors.
• Addresses complex inquiries from staff, patients, and visitors with professionalism and escalates, as needed.
• Handles end‑to‑end travel arrangements, including booking transportation and accommodations, with guidance from the appropriate team members.

• Supports budget and expense tracking at the department(s) level and manages office procedures to ensure efficiency.
• Maintains patient, staff, and departmental records, ensuring compliance with privacy regulations and industry standards.
• Handles confidential documents and sensitive information, prepares detailed reports and presentations to support decision‑making.
• Assists in managing medical billing and insurance documentation, ensuring correct processing and supporting the department in handling discrepancies or issues.
• Supports departmental projects by assisting with planning, execution, and coordination of resources, ensuring deadlines and quality standards are met.

• High School diploma and equivalent (GED).

• Three years of experience in an administrative, business, or medical related field required.

• None.