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AbbeHealth Office Assistant

Job in Cedar Rapids, Linn County, Iowa, 52404, USA
Listing for: UnityPoint Health
Full Time position
Listed on 2026-06-07
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
  • Healthcare
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below

Overview

As an Office Assistant, you’ll be the welcoming, organized face for patients, visitors, and staff. In this role, you’ll manage patient check‑ins, schedule appointments, answer inquiries, and provide essential administrative support to ensure smooth daily operations.

You’ll help create a positive experience for every patient by assisting with insurance questions, coordinating with healthcare teams, and maintaining accurate records. If you enjoy supporting others, keeping things running efficiently, and being an integral part of a patient‑focused environment, this is the role for you.

Responsibilities
  • Greet patients and visitors with a professional, friendly approach, ensuring a positive first impression.
  • Assist with patient check‑in and check‑out, coordinating appointments, diagnostic procedures, and future visits accurately.
  • Verify insurance information and assist patients with billing or coverage questions.
  • Respond promptly to inquiries, address concerns, and maintain clear, professional communication at all times.
  • Manage front desk operations, office supplies, and support staff with a variety of administrative tasks.
  • Prepare, file, and maintain accurate patient and office records to ensure smooth daily workflows.
  • Be a vital part of a patient‑focused, collaborative hospital team while growing your administrative and healthcare skills.
Qualifications

Education:

  • High school diploma or GED, or equivalent.

Experience:

  • One year of experience in customer service, clerical, or administrative role.

License(s)/Certification(s):

  • Valid driver’s license when operating any vehicle for work‑related purposes.
Benefits
  • Expect paid time off, parental leave, 401(k) matching, and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long‑term disability, and more. We even offer pet insurance for your four‑legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career, and adoption assistance to help you grow your family.
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