PRN​/Clerk III - Cedar Rapids Urgent Care​/Sports Medicine Clinic

PRN/Hourly Clerk III
- Cedar Rapids Urgent Care/Sports Medicine Clinic

Posting

Department Johnson County Family Care/UIHC

Jobcode Clerk III

Working Title PRN/Hourly Clerk III
- Cedar Rapids Urgent Care/Sports Medicine Clinic

The University of Iowa Health Care is seeking a PRN Clerk III to provide front desk reception duties for our Cedar Rapids Urgent Care and Sports Medicine Clinic. This role is responsible for checking in and checking out patients, as well as scheduling clinic appointments. This is a high‑volume public contact position, requiring use of multi‑tasking skills and the ability to answer multi‑line phones on a consistent basis to assist external and internal customers.

• Gathers demographic data information and enters it into the hospital EPIC system.
• Gathers the referring entity, primary care provider(s), and other healthcare providers’ information and enters it into the hospital EPIC system.
• Performs proper name search procedures as outlined in Policy and Procedures Manual.
• Alternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the Scheduling desk. Assumes duties of schedulers and/or receptionists during their absences.
• Maintains effective communication with appropriate divisions.
• Performs miscellaneous clerical duties as assigned.

Percent of Time: PRN (minimum requirement - 20 hours per month)

Pay Grade: 08

Schedule:

Variable hours;
Monday
- Sunday hours between 7:00 AM - 7:30 PM, must be available for evening shifts

Location:

Cedar Rapids, IA (and surrounding clinics based on clinical need/hours)

• Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full‑time employment.

• Public contact/customer service experience.
• Driver's license and ability to meet UI Fleet Safety Standards.
• Availability to provide support to other clinical locations based on clinical need/hours.

• Medical terminology.
• Experience with EPIC.
• Customer service experience in a healthcare setting.
• Demonstrated excellent written/verbal communication.
• Experience in a walk‑in or sports medicine clinic.

In order to be considered, applicants must upload a resume and plain text cover letter that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 3 calendar days.

Successful candidates will be required to self‑disclose any conviction history and will be subject to a criminal background check. This position is not eligible for university sponsorship for employment authorization.

Contact JIBERLE AHMED MUSTEFA
Email:
Jiberle-Mustefa