License Specialist

The City of Cedar Rapids is hiring a License Specialist to join the City Clerk’s Office. In this detail-focused role, you’ll review, process, and issue a wide range of city licenses while assisting the public with questions about policies, procedures, and code requirements. You’ll also help maintain records, track license renewals, support board and commission appointments, and contribute to the preparation of City Council materials.

If you're organized, customer-focused, and enjoy working at the intersection of public service and city policy—we encourage you to apply!

Reviews, processes, and issues numerous City licenses; assists the public in answering specific and general inquiries regarding codes, procedures, and policies.

The City of Cedar Rapids does not offer sponsorship for employment authorization.

• Researches and works with City staff to update City Code sections relating to licenses handled by the City Clerk’s Office
• Creates updated applications and application checklists and implements new licensing processes and procedures due to Code updates
• Documents standard operating procedures (SOPs) and creates administrative rules for assigned license types
• Assists licensees with licensing issues; tracks license expiration dates and sends renewal information to licensees; tracks required inspection approvals from City Departments and the Linn County Health Department for licensing process
• Assists with the advertisement and coordination process for vacancies on City’s boards and commissions; tracking members’ terms; accepting applications; updating website to inform of vacancies
• Assists with the administrative support in preparing City Council agendas and packets and their posting and distribution
• Answers department phones and emails; receives and directs visitors
• Attends City related committee meetings and participates in discussions and recommendations
• Purchases office supplies for City Clerk’s Office; monitors and pays invoices for the City Clerk’s Office copy machine usage
• Arranges service calls and supplies for office equipment
• Performs related work as required.

• At least two years of relevant college-level coursework or an Associate’s degree from an accredited college or university in a related field and
• One to three years of experience in record management and customer service or
• An equivalent combination of education and/or experience
• Excellent written, verbal, and interpersonal communication skills
• Proficiency with Microsoft Office
• Ability to work collaboratively with a diverse population

• Monday - Friday 8:00am to 5:00pm