Enrollment Coordinator

Be part of a growing and prospering company as an Enrollment Coordinator. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing, progressive company offering an excellent wage and benefit package.

To serve as a point of contact and resources for our plan sponsors, providers and internal customers.

• Application processing all Enrollments/changes/terminations for current clients
• Understanding 3rd Parties Enrollment Files & Connect when making enrollment entries per processes
• Answer phone calls from employees, Client contacts and providers. Understanding of the questions and concerns from callers and responding timely and accurately
• Creating  via requests from members, clients. Auditing  to ensure accuracy
• Create Certificate of Creditable Coverages when appropriate
• Processing Coordination of Benefits (COB) and updating Qic Link appropriately how claims are to be processed (Primary or Secondary)
• Managing Weekly Inventory to ensure the processing of assigned inventory is completed timely, efficiently and accurately

• Other duties as assigned

• Excellent written and oral communication skills required;
  Ability to make verbal presentations
• Ability to perform in a high pace working environment
• Ability to multi-tasks multiple processes
• Knowledge of and proven proficiency in the use of Microsoft Office applications including extensive knowledge of Word, Outlook and Excel required
• Ability to learn and effectively use insurance enrollment software
• Excellent organizational skills and the ability to pay attention to detail required
• Excellent problem solving and analytical abilities required
• High school graduation or equivalent required; 1-3 years’ experience in insurance services, business administration or related field preferred
• Experience in health plan enrollment or an insurance or HMO related environment highly desirable
• Previous customer service experience preferred

• Medical
• Dental
• Vision
• Flexible Spending
• Gym Membership Reimbursement
• Life Insurance
• LTD
• STD
• 401K
• 3 weeks vacation
• 9 paid holidays
• Casual dress code and more