Sales Support Specialist - OEG SA

Job Overview

Great America Financial Services is a leading equipment financing company. As a Sales Support Specialist, you will be a strategic partner to our sales team, ensuring seamless financing programs and driving value at every step.

• Provide prompt, accurate support that meets quality metrics.
• Shepherd transactions through each stage of the sales process—from credit decisions to agreement creation and data gathering.
• Proactively identify and resolve issues to ensure smooth transactions and long-term customer satisfaction.
• Educate customers on leasing process and execute tailored solutions.
• Build strong relationships, act as a trusted advisor, and consult on services that benefit the customer.
• Partner with sales teams to propose strategic recommendations and support customer programs throughout the lifecycle.
• Serve as a technical expert in rate calculations and system processes.
• Facilitate onboarding and training for customers.

• Honesty & Integrity
• Customer Orientation
• Accountability & Tenacity
• Professional Communication
• Adaptability & Collaboration

• Active Listening & Accuracy
• Time Management & Organization
• Relationship Building & Interpersonal Skills
• Detail-Oriented & Solution Driven

• High school diploma required; bachelor’s degree in business or related field preferred.
• 1+ year of customer relationship or financial services experience preferred.
• Proficiency in MS Office and ability to navigate multiple systems.

• Competitive compensation and monthly bonuses (eligible employees)
• 401(k) with company match
• Annual profit sharing
• Paid time off: vacation (80 hours annually for new employees), sick days (10 per year with conversion option), paid holidays (10)
• Gym reimbursement
• Health, dental, vision insurance
• Short- and long-term disability
• Company-paid life insurance
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Employee Assistance Program
• Parental leave
• Education and career planning benefits (tuition assistance, networking, leadership development)
• Paid parking
• Hybrid work arrangements

Great America is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.