Team Manager, External Workforce Solutions

Job Summary

Manage the External Workforce Program for on and offshore external labor throughout the organization. Oversee day‑to‑day operations, administration, compliance, and staff responsible for job posting, contracts, relationship management and troubleshooting.

• Act as product owner of the vendor management system (VMS) to ensure accurate tracking and reporting of external labor.
• Be the main POC for Beeline reporting and supplier onboarding, training, and questions.
• Provide oversight and guidance to the VMS team members.
• Work with Compliance and Legal to ensure onboarding and offboarding of external workforce follow company and regulatory policies.
• Onboard suppliers and coordinate service requirements; manage new business integration to ensure a smooth transition.
• Develop and deliver workforce reporting and analytics to business partners and senior management.
• Develop and implement strategies to achieve service level metrics.
• Conduct supplier meetings regarding open positions and recruiting strategies.
• Manage operational issues between the company, business partners and suppliers regarding VMS system, order fulfillment, workflow and back‑office practices.
• Assist in the coordination and oversight of internal audits and conduct continuous self‑monitoring to ensure compliance with company and regulatory policies.

• Bachelor’s degree in a business field or equivalent experience.
• Eight years of external workforce program management experience.
• Experience managing performance metrics and service level agreements.
• In‑depth knowledge of VMS tools.
• Communication skills to present information to audiences at all levels of the organization.
• Strong problem‑solving skills.
• Ability to work independently and as part of a team in a fast‑paced environment.

• Experience using Beeline.
• Leadership experience managing global remote teams.
• Strong team player with hands‑on, can‑do attitude.
• Strong problem solving and thinking outside the box.
• Experience with SAP/Ariba and CLM (Contract Lifecycle Management) tools.

Hybrid office environment: 3 days in office (Baltimore/Cedar Rapids/Denver/Philadelphia). Occasional travel