Senior Manager, Business Operations Lead; Hybrid

Date Posted:

Country: United States of America

Location: US-NC-CHARLOTTE-2730 ~ 2730 W Tyvola Rd ~ TYVOLA

Position Role Type: Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements: This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons.

For a complete definition of “U.S. Person” go here. https://(Use the "Apply for this Job" box below)..62

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

Collins Aerospace is looking for a Business Operations Lead to be a strategic and operational partner to the VP of Business Systems and Strategic Transformation (BST). You will act as an advisor and proxy working with BST Leadership, the broader Collins and RTX Digital leadership to translate high-level vision into consistent execution. This role brings a heavy emphasis on orchestrating the department's operational rhythm , tracking commitments, and ensuring relentless cross-functional follow-through like an Air Traffic controller.

This is a hybrid position, with the preferred location being Charlotte, NC. Candidates based at other major Collins Aerospace locations with a Digital Technology presence may also be considered, including Cedar Rapids, IA;
Richardson, TX; and Windsor Locks, CT.

• Orchestrate the Team Rhythm:
  Design, maintain, and continuously optimize the department's operational cadence. This includes structuring and facilitating leadership team standups, weekly staff meetings, monthly business reviews (MBRs), quarterly business reviews (QBRs), and annual planning cycles to ensure a high-performing organizational pulse, working in partnership with the Application enablement team lead.
• Rigorous Action Follow-Up:
  Own the execution tracking mechanism across all battle rhythm forums. Proactively capture decision outcomes, chase down outstanding deliverables, unblock interdepartmental dependencies, and hold leadership team members strictly accountable to their commitments.
• Strategic Initiative Management:
  Lead high-impact, cross-functional projects across the enterprise, with a specific focus on BST process optimization.
• Governance & Performance Tracking:
  Define and track Goals, Improvement targets, KPIs, and system health metrics across the BST organization, ensuring alignment with overall corporate goals.
• Financial & Resource Management:
  Partner with BST Finance & HR partners to align the departmental budget and resource plans, this work will require significant collaboration with the BST Leadership team.
• Executive Communications:
  Prepare strategic presentations, board-level updates, and all-hands messaging that effectively communicates the BST roadmap and ROI to stakeholders.

• You will foster relationships across the BST team and more broadly across the Digital Technology function.
• Exposure and interaction with Executive leaders and staff across the Function
• Broad view of strategy and execution plans for organizational and business success.
• Navigating sensitive and high-stake actions and deliverables.

• Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience.
• 5+ years in business operations, management consulting, corporate strategy, or program management, specifically within a tech or high-growth environment.
• Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position (U.S. Citizen or Green Card Holder)
• Must be okay with 20% travel.

• Team Orchestration:
  Demonstrated experience building and running structured operational cadences (staff meetings, QBRs, planning cycles) for technical or executive teams.
• Execution & Accountability:
  Proven background in tracking commitments, managing deadlines, and steering complex teams toward execution without direct reporting authority.
• Technical Acumen:
  Background with digital business systems and processes
• Influence & Communication:
  Exceptional stakeholder management skills with a proven track record of influencing cross-functional leaders.
• Education:
  
  MBA preferred.

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance,critical illness insurance, group legal,  protection.
• Birth, adoption,…