Strategy Portfolio Manager

Working Hours/Days

Monday-Friday, 8:00am-5:00pm

The Strategy Portfolio Manager drives day‑to‑day strategy execution and business process improvement within Altorfer across divisions. This is a hands‑on role that personally maintains the portfolio of divisional strategic goals and action plans—ensuring they are clearly defined, consistently tracked, and effectively communicated—while helping coordinate and guide contributors across teams.

Reporting to the Vice President of Strategy & CIO, this role blends individual execution with cross‑functional coordination across IT, Marketing, and the broader business, converting customer feedback and improvement initiatives into measurable results.

Growth is increasingly shaped by the convergence of technology, data, customer expectations, and strategy execution. Altorfer established a new Strategy division to act on these shifts; realizing its value depends on consistent, hands‑on execution. This role provides that capacity at an efficient manner while tracking and communicating strategy and driving business process improvement and change. Provides support and coaching to contributors so initiatives move forward as one coordinated effort rather than fragmented activity.

• Personally maintain the portfolio of divisional strategic goals and action plans, keeping them defined, documented, and current
• Collaborate with Original Equipment Manufacturers (OEM) on desired improvement projects. Assist with program backlog prioritization and communication/collaboration around commitments and achievements.
• Run a consistent cadence for tracking progress, surfacing risks and dependencies early
• Prepare and deliver clear updates on strategy, progress, and outcomes for leadership and teams
• Coordinate and guide cross‑functional contributors, helping translate executive direction into action and managing the change that process improvement brings

• Manage dealer‑wide customer satisfaction feedback programs end to end—collection, analysis, and reporting
• Turn feedback and performance insights into prioritized improvement initiatives with clear owners and measures
• Track initiative progress hands‑on and report outcomes to leadership

• Partner with IT, Marketing and across divisions to connect technology, analytics, and customer engagement to strategy
• Act as a connective point across teams so strategic goals and action plans stay aligned and on track
• Use data and analytics to inform decisions and measure impact

• Day‑to‑day IT operations and infrastructure delivery
• Marketing campaign execution and creative production
• Formal line management of a department—this is not a senior leadership post

• Minimum 5 years previous professional experience in business process improvement, project or portfolio coordination, business analysis, or change management
• Strong organizational, tracking, and communication skills, with attention to follow‑through
• Strong understanding of dealership financials to facilitate tracking of program impact on measurable outcomes.
• Comfortable working across functions and influencing without direct authority
• Analytical mindset; able to turn data and feedback into clear priorities
• Growth‑oriented, with developing leadership and coaching ability required
• Must be able to travel to other Altorfer locations with occasional overnight stays.
• Valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate)

• Able to provide divisional strategic goals and action plans documented, current, and visible to stakeholders
• Steady, reliable progress on tracked initiatives at a predictable cadence
• Measurable improvement in customer satisfaction and related initiative outcomes
• Coordinated, demonstrable progress on strategic improvement initiatives

This position works in an office, travels to other…