Construction Services Manager; Roof

Description The Person

Are you a detail-driven professional who thrives in a fast-paced environment and enjoys bringing structure and clarity to complex construction projects? We are seeking a dynamic Construction Services Manager to support our construction phase services with a focus on commercial roofing.

In this role, you will lead construction-phase projects on behalf of clients, overseeing project document administration, project coordination, communication, and quality assurance from kickoff through closeout. As the primary point of contact for clients during construction phase services, you will help ensure projects are completed in accordance with contract requirements while delivering exceptional client service and maintaining Benchmark's standards of accountability and technical excellence.

If you're passionate about technical excellence, building strong relationships, and making a measurable impact, we'd love to hear from you!

• Humble. Quick to point out contributions of others and define success collectively rather than individually. Supports healthy conflict and enjoys sharing credit with the team. Focused on fostering trust and leading by example. Willing to do any level of work and chip in whenever needed.
• Hungry. Goes above and beyond to achieve team goals. Self-motivated and diligently looks for the next challenge. Encourages others on the team to continuously improve. Holds themselves and others accountable. Passionate about their work and their team.
• People Smart. Strong interpersonal skills and trustworthy. Quick to build trust among coworkers. Has good judgment and intuition around the subtleties of group dynamics and understands the impact of their words and actions. A sense of humor is a must.
• Balanced. Smart, organized, process-oriented, and strategic. Able to think ahead and see the bigger picture.
• Self-Aware. Handles problems proactively with good judgment and humility. Strong and responsive communicator, down to earth, and not easily offended.
• Disciplined. Firmly rooted in their core values and does the right thing, even when no one is watching.
• Goal-Oriented. Focuses on their own goals as well as the goals of the team and the organization.
• Confident. Strong and logical. Calm and cool under pressure.
• Lifelong Learner. Always looking to do more, learn more, and grow.

• Coordinate and oversee construction-phase projects from award through final closeout, including:
  • Monitor construction schedules, milestones, and construction-related deliverables in collaboration with internal and external stakeholders.
  • Lead the pre-construction meetings and establish project communication and administration procedures.
  • Monitor construction budgets, pay applications, change orders, risk factors, delays, budget variances and cost impacts.
  • Recommend to the Client any corrective actions and/or course corrections when needed.
  • Ensure contract requirements are fulfilled throughout construction.
  • Oversee and ensure completion of project closeout documentation (construction updates and closeout files) in partnership with Drafting Technicians and Project Coordinators.
• Monitor project performance and proactively escalation issues for resolution that could affect schedule, budget, quality, or client satisfaction.
• Assist in reinforcing expectations for Field Consultants related to on-site project management and technical excellence.
• Visit project sites as needed to support quality assurance efforts and to reinforce/strengthen relationships with consultants, clients, and contractors.
• Manage multiple concurrent projects, balancing schedules, resources, and priorities.

• Serve as the primary point of contact for clients and roofing contractors during the project construction phase.
• Develop and maintain strong relationships with clients, contractors, consultants, and project stakeholders.
• Collaborate with internal teams including Consultants, Account Managers, Drafters, and Project Coordinators from project kickoff to closeout to ensure successful delivery of services.
• Communicate project status, risks, decisions, and…