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Guest Experience Lead
Job in
Cedar Rapids, Linn County, Iowa, 52404, USA
Listed on 2026-03-10
Listing for:
McDonald's
Full Time
position Listed on 2026-03-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Lead the guest experience by checking in with guests and ensuring enjoyment;
Be the solution by handling guest concerns and resolving to satisfaction;
Collaborate with team to maintain a welcoming, friendly, and clean restaurant environment;
Provide insights into promotions and McDonalds App benefits;
Communicate effectively to anticipate customer needs
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