Veterinary Receptionist

Frey Pet Hospital is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi‑tasking between a multi‑line phone system and in‑person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast‑paced customer service who are friendly and outgoing, detail‑oriented, excellent at multi‑tasking, and committed to contributing to a team‑focused environment.

This is a flexible position, with a 3/10 schedule and availability needed Monday–Saturday. Half‑day shift on Saturdays, every other week. Includes opening and closing shifts during the week.

• Salary: $15–$17 per hour, for each hour worked*
• Health package:
  Medical, dental, and vision insurance
• Life insurance and disability coverage
• Employee Assistance Program
• 401(k) options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

• 1+ years of client service experience
• Previous veterinary experience is desired
• Proficiency in the following skills:
  • Collaboration with other team members
  • Managing phone lines
  • Booking appointments
  • Setting up new clients and patients

* Based on factors such as education, training, experience, location, and other relevant factors. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act.