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Retention Specialist: Lease Renewals & Customer Care

Job in Cedar Rapids, Linn County, Iowa, 52404, USA
Listing for: Arona Home Essentials
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Sales
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 36000 - 52000 USD Yearly USD 36000.00 52000.00 YEAR
Job Description & How to Apply Below

Arona Home Essentials in the United States is hiring a Customer Retention Associate to support the Customer Accounts Department with lease renewal communications, payments, and related outreach. You will advise customers on benefits of timely renewals and help collect revenues while protecting company assets.

This role includes field visits, phone outreach, database updates, and assisting with merchandise returns and deliveries as needed.

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