Member Experience Specialist; Front Desk & Sales
Job in
Cedar Rapids, Linn County, Iowa, 52404, USA
Listed on 2026-09-04
Listing for:
Planet Fitness
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management
Job Description & How to Apply Below
Planet Fitness in Cedar Rapids, IA is hiring for a customer service associate who will drive new member sales and create a welcoming, helpful experience for members, prospective members and guests. You will greet members at the front desk, answer calls, give tours, assist with sign-ups and account updates, handle check-ins and cancellations, and escalate issues to a Club Manager as needed.
This role emphasizes a friendly, professional demeanor, teamwork, and maintaining a clean, inviting club
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