Success Coach

The Office of Student Success and Persistence is seeking a success coach to assist in achieving the recruitment and retention goals of the college. This position provides concierge-level support to currently enrolled Coe students. This role plays a critical component in the student experience from the point of enrollment through graduation.

• 1-3 years of college admission experience desired
• Ability to manage outreach and persistence of assigned student population
• Outstanding interpersonal skills with a strong desire to work with the college student population
• Extensive experience with and understanding of integrated relational database systems like Slate or other recruitment databases
• Quantitative and logical reasoning skills
• An understanding of and passion for liberal arts education
• Applicants must be authorized to work for ANY employer in the United States as we are unable to sponsor or take over sponsorship of an employment Visa at this time.
• Successful completion of a background check in accordance with Coe College policy.
• Valid driver’s license

• Supporting the overall retention efforts of the Office of Student Success and Persistence to achieve an improved retention rate
• Assisting the Office of Admission in their recruitment efforts as needed
• Analyzing data trends and providing reports to assure progression toward student persistence
• Managing the student experience by delivering outstanding customer service
• Provide outreach including inbound and outbound calls, texts and emails to students to ensure they are on a path to successfully matriculate to their desired credential
• Assisting with on-campus recruitment and retention events and programs
• Representing Coe College at public events as needed
• Meet with prospective first-year and transfer students as needed
• Communicating the qualities of a Coe education to key stakeholders such as parents and high school counselors in addition to students
• Weekend and evening commitments
• A consistent dedication to respond to the needs of students in a timely manner
• Every Coe employee shares one mission: to recruit, retain and prepare students for a lifetime of personal and professional success.

12 month appointment, competitive salary and benefits including retirement contribution and paid vacation. This position also includes Coe Cash as an employee benefit, which may be used at campus café, and other on-campus services.

Coe College is a selective, private, nationally recognized four-year coeducational liberal arts institution that has provided a superior education for students in a residential setting since 1851. With 1,400 students, Coe’s attractive campus is located in the heart of Cedar Rapids, Iowa, a metropolitan area of 250,000 people, providing a variety of cultural and recreational opportunities.

Coe College is an equal opportunity employer.