Area Coordinator

Area Coordinator, Residence Life

Mount Mercy University is seeking an enthusiastic, student-focused professional to join our Residence Life team as Area Coordinator. This full-time, live-in position plays a vital role in creating a vibrant residential community that supports student engagement, personal growth, academic success, and retention. Reporting to the Director of Residence Life, the Area Coordinator is responsible for the day-to-day management of a residential area serving approximately 450–500 resident students and the direct supervision of approximately 20 Resident Assistants (RAs).

• Manage the daily operations of assigned residence halls and residential communities.
• Supervise, train, mentor, and evaluate approximately 20 Resident Assistants.
• Promote student success through community development, educational programming, and student engagement initiatives.
• Address student concerns and facilitate conflict resolution within residential communities.
• Assist with student conduct processes and support behavioral intervention efforts.
• Participate in an on-call rotation to respond to student emergencies, crises, and campus incidents.
• Support housing operations including room assignments, room changes, occupancy management, and opening/closing processes.
• Collaborate with campus partners to enhance students' residential experience and sense of belonging.
• Assist with the recruitment, selection, and training of student staff.
• Support departmental initiatives, assessment efforts, and residence life programming.
• Serve on university committees and participate in campus-wide events and activities.
• Contribute to summer operations, orientation programs, and special projects as assigned.

Required

• Bachelor's degree in Higher Education, Student Affairs, Education, Counseling, or a related field.
• Experience working with college students in residence life, student affairs, or a leadership setting.
• Strong interpersonal, communication, organizational, and problem-solving skills.
• Ability to respond effectively in crisis situations and work collaboratively with diverse populations.
• Valid driver's license and ability to meet university driving requirements.

Preferred

• Master's degree in Higher Education, Student Affairs, Counseling, or a related field.
• Experience supervising student staff.
• Knowledge of student development theory, residential education, and conduct administration.

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including medical, dental, vision, and retirement plans.
• Generous paid time off and holidays.
• Tuition Remission.
• Professional development opportunities.
• Supportive and collaborative work environment.
• Access to campus amenities, cultural events, and recreational facilities.