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Amusements Manager

Job in Cedar Rapids, Linn County, Iowa, 52402, USA
Listing for: Spare Time Entertainment
Full Time position
Listed on 2026-06-02
Job specializations:
  • Entertainment & Gaming
    Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
What You'll Do
  • Lead, coach, and support the Amusement Attendant team to create a fun, welcoming game room environment
  • Keep all amusement areas-including arcade, laser tag, and escape rooms-clean, organized, safe, and guest-ready
  • Oversee day-to-day operations of the amusement areas and keep everything running smoothly
  • Help build schedules that ensure proper coverage for daily operations, parties, and events
  • Train new team members and provide ongoing coaching and feedback
  • Meet weekly with the General Manager to review staffing, operations, and upcoming priorities
  • Stay up to date on games, equipment, and industry trends
  • Promote awareness of the center's features, offerings, and upcoming events
  • Manage inventory by ordering supplies and prizes based on par level
  • Inspect, maintain, troubleshoot, and coordinate repairs for amusement equipment
  • Lead by example using Spare Time Service Standards (Code S.E.R.V.E.)
  • Stay visible on the floor-responding to guest needs, resolving issues, and keeping the experience positive
  • Confidently operate the POS system and support accurate transactions when needed
  • Handle opening and closing duties as required
  • Enforce safety rules, identify hazards, and address concerns promptly
  • Monitor guests for rule violations or signs of intoxication and take appropriate action
  • Pitch in on other tasks as needed to support the overall operation
What We're Looking For
  • 1-2 years of amusement, game room, or similar experience
  • 1-2 years of leadership or supervisory experience
  • Someone who enjoys leading a team and staying active on the floor
  • Strong organizational skills and attention to detail
  • Comfortable using Microsoft Office and point-of-sale systems
  • Confident, approachable, and guest-focused
  • Able to stay calm, organized, and positive in a loud, high-energy environment
Work Environment
  • Fast-paced, lively setting with music, games, lasers, and lighting effects
  • Frequent interaction with large crowds, families, and kids
  • Physical Requirements
  • Ability to stand and walk for extended periods
  • Ability to lift up to 50 pounds
  • Regular nights, weekends, and holiday work are part of the role
#LI-CP1

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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