Count Room Attendant

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Full Time Clerical Cedar Crossing Casino & Entertainment Center, Cedar Rapids, IA, US

4 days ago Requisition

Salary Range: $16.00 To $16.00 Hourly

POSITION SUMMARY
Responsible for the collection and secure transport of slot machine and table game drop boxes from the gaming floor and designated areas. Counts, verifies, reconciles, and documents currency and vouchers in accordance with company Internal Controls, established procedures, and applicable gaming regulations.

KEY RESPONSIBILITIES

The following responsibilities apply to all positions within Count Team:

• Deliver exceptional service to internal and external guests while demonstrating Cedar Crossing values and culture.
• Follow Company Service Standards and maintain professionalism in all interactions.
• Protect confidential information and safeguard company assets.
• Comply with company policies, Internal Controls, gaming regulations, BSA/Title 31 requirements, and other applicable laws.
• Maintain accurate records, documentation, and reports.
• Communicate effectively with team members and leadership.
• Resolve issues within assigned authority and escalated concerns as appropriate.
• Perform other duties as assigned.

KEY RESPONSIBILITIES
The following statements are intended as an overview of key responsibilities of the work for this position and are not all inclusive:

• Collect and transport slot and table game drop boxes in accordance with established Internal Controls and procedures.
• Count, verify, reconcile, and document currency, vouchers, and other gaming-related transactions.
• Record count information accurately and reconcile variances with other Count Team Members.
• Prepare and maintain required count paperwork, reports, and supporting documentation.
• Operate count equipment and coin-processing machinery according to departmental and manufacturer standards.
• Assist with transporting count carts and gaming assets safely and securely.
• Verify cash transactions to and from the Cage/Cashier operation.
• Maintain the security, integrity, and accuracy of all funds during the count process.
• Keep supervisors informed of operational issues and relevant activities.
• Perform other duties as assigned.

EDUCATION & EXPERIENCE

High School Diploma or GED preferred. Cash-handling experience preferred.

Other combinations of education and experience may be considered. Experience using Microsoft Office applications and computerized systems preferred. Ability to read, write, and comprehend basic instructions, correspondence, and documentation. Demonstrated willingness to learn new responsibilities, procedures, and systems.

SKILLS & COMPETENCIES

Must be capable of:

• Strong attention to detail and accuracy.
• Effective verbal and written communication skills.
• Ability to work efficiently in a fast-paced environment.
• Strong teamwork and collaboration skills.
• Ability to follow procedures and maintain confidentiality.
• Basic mathematical, balancing, and reconciliation skills.
• Strong organizational and time-management abilities.
• Ability to exercise sound judgment and escalated concerns appropriately.

REGULATORY AND COMPLIANCE RESPONSIBILITIES
In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations:

• Attend required training sessions offered by the casino.
• Obtain and maintain required license(s).
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws,…