Laboratory Supervisor - Hospital; Evenings

Overview

The Laboratory Supervisor is responsible, under the direction of a Pathologist and the Manager, for the management of personnel as well as assuring good laboratory practice for assigned pre-analytic, analytic and post analytic workflows. The Laboratory Supervisor responsibilities include:
1) supervision of key processes and the team members performing that work,
2) training and developing team members,
3) scheduling and staffing to workload,
4) lean process improvement,
5) regulatory and accreditation compliance, and
6) inspection readiness.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

• Supervises and builds professional and developmental relationships with team members
• Leads in the on-boarding and training of new employees and students, being helpful and supportive in their teaching and completing required documentation.
• Assists Laboratory Managers in the day to day operations of the clinical departments. Monitoring team member adherence to standard work and policies.
• Continually improves the work performance of self/others by proactively applying new knowledge/skills and training and/or supporting others within or outside the department
• Assists with the resolution of problems and issues, utilizing resources as needed and providing consultation and advice.
• Assists in developing and assuring the continuing effectiveness of quality improvement activities of assigned workflows. These activities include updating procedures and staff training.
• Assists with development of the competency assessment program to ensure a properly functioning process that meets regulatory requirements.
• Works on administrative activities and on patient workload as scheduling, staffing and workload allows. Scheduling is at the discretion of a Manager.
• Communicates clearly, openly, and consistently with management and team members to assure common access to hospital and department information to promote trust and confidence.

• Greets everyone with a pleasant and professional manner, using patient experience best practice guidelines (AIDET, 5/10 Rule and No-Point, etc).
• Identifies patients and samples using two patient identifiers, always labeling samples in the presence of the patient.
• Achieves mastery of the key processes and procedures with assigned oversite including medical venous and capillary blood collections for patients of all ages, sample processing, aliquoting, and preparation for transport/testing.
• Actively shares knowledge of computer programs and systems for patient identification, order, sample tracking, reporting test results.
• Role models the use of supply items in a cost-effective manner, recognizing when to reorder, and assisting with unpacking and/or restocking items consistent with Kanban workflows.
• Achieves advanced understanding of workflows to answer team member and provider questions in a way that assures mutual understanding.

• Leads the team in the prioritization of work in the best interest of the patient, sharing the work with team members.
• Demonstrates knowledge that…