Manager Business Operations - Physical Medicine and Rehab

• Area of Interest: Management
• FTE/Hours per pay period: 1.0
• Department: Rehab Administration
• Shift: Monday thru Friday Days
• Job : 179163

The Manager Business Operations for PMR is accountable and responsible for overseeing business office operations within our PMR division. As Business Operations Manager, assures accurate and timely billing, scheduling, charge and data entry, insurance pre‑authorization and benefit verification, report preparation, filing and record keeping and other duties which assist with the delivery of timely and effective rehabilitation services. Also responsible for overseeing all financial workques assuring payment is timely and all denials reviewed and appealed as needed for the Division.

The Manager has responsibilities in the areas of planning, organizing, budgeting, supervising, evaluating, staffing, scheduling, training and educating scheduling/financial specialists. Is responsible for financial/chart audits, divisional charge master for PMR services. Works closely with St. Luke's financial analyst to assure reimbursement is captured per payer contract.

Has management responsibility of all PMR outpatient clinic front office staff, insurance specialist, and Leads of business office services in the PMR division.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long‑term disability and more. We even offer pet insurance for your four‑legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

• Collaborates with Physical Medicine and Rehabilitation management, physicians and others to facilitate planning, implementation and evaluation of strategic plan and other initiatives including recommending annual goals and objectives for assigned area.
• Assists with planning and implementation of written goals and objectives.
• Effectively communicates hospital and division mission, vision and strategic framework.
• Facilitates the organization and coordination of the delivery of services and care provided through assigned area.
• Assists Director of PMR with development of annual F.T.E's., revenue and expense budgets, and capital budgets for PMR division.
• Reviews referral and monthly data for the division to analyze trends and advise on potential referral development opportunities.

• Assists with management of PMR division wide business operations. This includes measurement of the department's effectiveness using quality metrics, patient satisfaction ratings and financial data.
• Responsible for the daily management of the business office personnel and delegation of duties to ensure the efficient operation of the business office
• Investigates variances and initiates corrective action or justifies non‑adherence to quality, financial and patient satisfaction outcome goals.
• Maintains appropriate office support staffing levels to meet business service needs.
• Assists with process improvements for supply management, approves supply orders

• Oversees staffing of business office functions in accordance with FTE budgets for PMR division.
• Supports business office Leads and PMR managers to screen applications, conducts phone interviews, sets up and completes in‑person…