Registrar, Healthcare, Healthcare Administration

## Registrar Apply:
Mercy Medical Center:
Mercy Emergency Department – Marion:
Hiawatha Medical Park:
Full time:
Posted Today:
JR105194
** Work Shift
** Day
* * Scheduled Weekly Hours
** 36
* * Summary
* * This position supports Mercy's philosophy of patient centered care by demonstrating the  Mercy Touch  with all patients, families, visitors, physicians, office staff, co-workers and others she/he come in contact with through the practice of the Service Excellence Performance Standards. She/he is responsible for initiating an accurate and complete registration and making required edits on these registrations. For patient with missing registration information, the registrars are responsible for initiating needed follow-up.

All registrars must maintain an awareness of patient privacy and confidentiality.
** Job Description
**** Job Duties
*** Initiates the patient record by interviewing patients or a representative. The record is created by either entering the information as new, or verifying the information from the previous record.
* Ensures the registration is complete, and, if not able to complete, initiates the necessary follow-up.
* Contacts insurance companies, when required, to obtain admission certification.
* Maintains an awareness of what could be an emergency and alerts the triage nurse or trauma center nurse of possible emergencies.
* Maintains departmental functions when computer is not operating.
* Maintains patient records by discharging, editing, transferring and completing other needed functions.
* Covers for the night operator when he/she is out of the area, handling calls and emergencies as needed.
* Performs the registration function in a disaster situation.
* Performs preregistration of patients and works on this function when possible
* Works with the volunteers and assists them when needed.
* Participates in training new registrars; and is supportive of new staff, working for their successful orientation.
* Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
** Knowledge,

Skills and Abilities

*** Preferred knowledge of EPIC software.
* Preferred proficiency in Microsoft Office products.
* Proficient in operation of computer, calculator, filing systems, copy/fax machines and telephone system.
* Excellent interpersonal skills.
* Excellent written and verbal communication skills.
* Excellent public relations and human relations - exemplifies The Mercy Touch.
* Excellent organizational and time management skills.
* Critical thinking and attention to detail.
* Exhibits good judgement.
* Handles confidential information with discretion and diplomacy.
* Commitment to life-long learning, e.g. willingness to learn/upgrade skills related to duties.
* Handles emergency situations.
* Works with volunteer staff.
* Flexibility and dependability, works well with a wide variety of individuals and leadership styles.
* Ability to work with minimal to no supervision.
** Professional Experience
*** Preferred:
Medical terminology, other healthcare experience, cash handling
** Education
* ** High School diploma or equivalent preferred.
** Licensure, Certification, Registration
*** None  
** Physical Requirements
** Sedentary:
Exert up to 10 lbs. of force occasionally and/or a minute amount frequently  Light:
Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently
** Pay Rate Type
** Hourly