Scheduling Coordinator - CV Lab

Work Shift Day Scheduled  Weekly Hours
40

Summary This position supports Mercy's philosophy of patient centered care by performing coordination activities related to patient scheduling and performing tasks and support functions under the supervision of a licensed nurse.

Job Description

Job Duties /Essential Functions

Job Duties Receives and handles telephone communications accurately and timely

Coordinates scheduling patients

Completes data entry from procedural records in an accurate and timely fashion

Implements changes and assists with revisions on patient orders and requests

Organizes and prioritizes daily work effectively.

Receives and directs visitors within the department as indicated

Navigates the electronic medical record efficiently, orders procedures and locates documentation as necessary

Promotes a positive and professional image, collaborates with healthcare team including physicians, nurses and discharge planners

Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Department

Specific Duties Cardiovascular Utilizes  computer systems to run requested reports for physicians, administration and quality initiatives

Order stock and non-stock supplies for the department

Assists in monitoring Kan Ban inventory management for department

Stocking rooms

Reviews and updates procedural schedules daily

Responds to real/potential problems based on urgency related to procedural schedule

Refers conflicts and procedural questions to the Manager or Supervisor Enters call personnel in “Person On Call” computer program

Assists with preparing and publishing staff schedule

Basic Life Support (BLS) certification required

Knowledge,

Skills and Abilities

Role models exemplary customer service skills both verbally and non-verbally in person and on the phone.

Creates welcoming environment for all healthcare team members

Remains focused in stressful situations and performs multiple tasks quickly

Handles multiple priorities in a distracting environment

Ability to work in close proximity to others

Manages anger/fear/hostility

Professional Experience Two years of health care and/or secretarial experience preferred

Strong computer skills required

Education

High School Diploma or equivalent preferred

Medical Assisting Diploma, Associate of Applied Science Degree preferred

Medical Terminology strongly preferred

Licensure, Certification, Registration American Heart Assocation Basic Life Support (BLS) required as specified per department guidelines listed above.

Physical Requirements Heavy:
Exert 50-100 lbs. of force occasionally and/or 25-50 lbs. of force frequently

Pay Rate Type Hourly Mercy  is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.

Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.