Learning & Development Manager

The Learning & Development (L&D) Manager is responsible for designing, implementing, and managing employee learning, training, and development programs that enhance individual performance, leadership capability, and organizational effectiveness. This role partners with business leaders to identify skill gaps, develop learning strategies, support career development initiatives, and foster a culture of continuous learning across the organization.

The L&D Manager upholds the company’s core values of integrity, service, leadership, empowerment, and innovation while demonstrating a dedicated and results-driven work ethic.

Essential Duties and
Responsibilities

Develop and facilitate instructor-led training programs, workshops, and leadership development sessions.

Coordinate external training providers, vendors, and learning resources.

Manage compliance and required training programs.

Partner with Human Resources Manager to support the onboarding experience by developing and delivering job-specific training programs focused on company systems, software, processes, and operational competencies.

Develop leadership training and management development programs.

Collaborate with Human Resources Manager to support succession planning efforts and employee career pathing through targeted learning and development programs.

Partner with leaders to identify high-potential employees and create development plans.

Coach managers on employee development and performance improvement strategies.

Track training participation, completion, certifications, and learning outcomes.

Maintain training records and reporting metrics.

Evaluate emerging learning technologies and best practices.

Establish key performance indicators (KPIs) to measure training effectiveness.

Analyze learning program results and employee feedback.

Prepare reports and recommendations for leadership.

Continuously refine programs based on business needs and organizational goals.

Partner with HR and business leaders to support organizational development initiatives.

Promote a culture of continuous learning and professional development.

Support employee engagement, retention, and talent management initiatives.

Required Knowledge, Skills, and Abilities

Strong knowledge of adult learning principles and instructional design methodologies.

Excellent facilitation, presentation, and communication skills.

Ability to build relationships and influence stakeholders across all levels of the organization.

Experience with Learning Management Systems (LMS) and learning technologies.

Strong project management and organizational skills.

Knowledge of leadership development, coaching, and talent management practices.

Work Environment Considerations

Must be able to work in high-pressure situations facing strict deadlines. Extended shifts may be necessary, and hours will often exceed 40 per week to perform duties effectively

Interacting with computers and computer systems

Able to sit for extended periods of time

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Qualifications and Education Requirements

Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, or a related field required.

5+ years of experience in learning and development, training, organizational development, or talent management.

Experience designing and facilitating adult learning programs.

Experience managing learning systems and training programs.

AAP/EEO Statement

At Modern we understand that every employee is different in his or her own way. We support and thrive off those differences. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, military status, or other non-merit factors. Modern is a proud Equal Opportunity workplace and Affirmative Action employer.