Lead Business Systems Analyst

Overview

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce and value an environment where employees balance careers, families, communities, and personal interests.

Transamerica employs nearly 7,000 people and is part of Aegon, an international financial services group. Our mission is to help people live their best life by providing tools and solutions for financial security. We operate through three primary businesses:
World Financial Group (including Transamerica Financial Advisors), Protection Solutions and Savings & Investments, and Financial Assets, supported by Corporate functions including Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs.

Leads the business analysis process, identifying business requirements for system solutions or improved processes that increase efficiency and productivity. Recommends potential solutions and procedural changes to enhance enterprise results. Ensures the use of consistent team operating procedures.

• Leads the effort in which the BSA group conducts business process analyses and needs assessments to align information technology solutions with business initiatives.
• Uses Business Process Modeling techniques and tools to create business process models.
• Leads efforts to develop new or revised processes or procedures in lieu of system development.
• Facilitates elicitation of business and systems requirements, with an understanding of applicable business systems and industry requirements.
• Provides leadership to analyze business unit requests and understand business requirements. Works with technical staff to determine possible solutions and communicates business and system impacts to IT and Operations staff.
• Prepares complex documentation for business and system requirements in varying formats.
• Leads project teams developing or modifying highly complex information systems, including leading the analysis and documentation of business and system requirements.
• Conducts research and analysis to quantify business opportunities and develops formal recommendations to management.
• Participates in the Enterprise Architecture program and provides input on how data is created, stored, and used in relation to business processes.
• May use project management and program management methodologies to support a systems development lifecycle and project deliverables.
• May be responsible for instructing, directing, mentoring, and checking the work of other business systems analysts. Plans, conducts, and may supervise assignments.

• Bachelor’s degree, preferably in IT or a related business discipline (e.g., accounting, investments, or marketing) or equivalent education/experience.
• Minimum of 8 or more years of experience in business systems analysis.
• 2-4 years of industry experience also preferred.
• Two years of experience managing technical projects in a complex environment.

• Knowledge of and experience in life insurance operations. Strong organizational and analytical skills with attention to detail. Excellent written, verbal, and presentation skills. Working knowledge of systems methodology, project management, quality assurance and testing methodologies. Conceptual knowledge of GUIs, relational databases, and data storage.
• Experience with Salesforce administration, including user management, integrations, automations, security settings, and configuration of standard objects.
• Familiarity with Salesforce declarative tools (e.g., workflows, validation rules, reports, dashboards).
• Understanding of Salesforce Clouds such as Sales Cloud, Service Cloud, and/or Financial Services Cloud, including core features and use cases.
• Salesforce Administrator certification (ADM-201) preferred.

• Hybrid Office Environment

The salary for this position generally ranges between $97,000-$125,000 annually.
Please note that the salary range is a good faith estimate for this position and actual starting pay…