Break-fix Technician-- SANDC

Job Title : Break-fix Technician-- SANDC
5733479

Pay Rate: $22.50/hr.

Work Location: 400 Collins Rd Cedar Rapids IA 52405

Shifts Available: Mon - Fri; 8:00am to 5:00pm (40 hrs./week)

Job Type: 1 Year Contract

Qualifications/ Requirements:

• Basic networking, PC, and general IT knowledge is a must.
• Copier/Printer experience is a plus
• Work between 5 large buildings.
• Moving equipment, possible lifting printers.
• Must have a valid driving licence and a car

Job Responsibilities:

• Break-fix activities account for 70% of role responsibilities
• Remote Service call onsite support Driving (if required for duties)
• Download and install printer drivers on end-user equipment
• Perform printer mapping to PC as required
• Provide IP address support (only with no other network support provided)
• Perform basic equipment problem diagnosis
• Point of contact for equipment removal and delivery
• Utilize Xerox web-based applications as required to include Call Handling for code
• Accurate call reporting on Equipment in FWSS and XSM
• Utilize excel to fulfill reporting requirements
• Pro-actively manage consumables and supplies using the DOS calculator.
• Maintain on-site operator replaceable parts inventory
• Collect equipment meter information and submit for billing purposes.