Senior IT Business Systems Analyst - Hybrid

Job Family

IT - Business Analysis

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

Transamerica is organized into three distinct businesses. These include
1) World Financial Group, including Transamerica Financial Advisors,
2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and
3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide. For more information, visit

The Business Systems Analyst team serves as liaisons between the business and IT to support the organizational goals and technology strategy. Primary areas of responsibility include business systems analysis, requirements elicitation, process improvement, stakeholder management, change management, and software implementation.

• Business Systems Analysis
• Define and document requirements for system functionality, performance, security, and internal controls; capture current state and future state processes for gap analysis, improvements, and training.
• Communicate effectively with internal and external teams to ensure successful delivery of functional requirements and solutions.
• Support technology evaluations, RFP processes, impact analyses, and feasibility studies; collaborate with vendors during selection and implementation; contribute to solution recommendations and business case development.
• Serve as the liaison between business units, technology teams, and support teams to understand needs and align solutions.
• Collaborate with peers across project management, process management, application management, and testing to share best practices and enhance Business System Analyst capabilities.
• Quality Assurance
• Develop and execute test cases for functional and regression testing, track defects and drive resolution.
• Coordinate user acceptance testing with business stakeholders.
• Ensure all documentation and deliverables meet established quality standards and acceptance criteria.
• Operational Support
• Preparation of application administration documents, end-user documentation, and application training to end-users.
• Assist in troubleshooting and resolution of issues.
• Utilize change management process to ensure modifications or upgrades are authorized, tested when applicable,…