GTS File Transmit Analyst, Senior

Job Number: 3035003
Title: Sr. File Transmit Analyst
Max Pay Rate: $46/hr

Location: Hybrid – in office Tuesday‑Thursday in Cedar Rapids, Iowa or Denver, Colorado
Working Days/

Hours:

8 hours/day, 5 days/week (40‑hour work week); on‑call rotations with planned off‑hours work

• Support the stability and day‑to‑day operation of enterprise file transmission and managed file transfer (MFT) services
• Troubleshoot and resolve moderate to complex file transmission incidents and failures
• Monitor, validate, and recover inbound and outbound file transmissions to internal systems and external partners
• Support onboarding of new file transmission partners, interfaces, and data flows
• Perform analysis to identify root causes and contribute to corrective actions and service improvements
• Implement approved production changes to file transmission workflows following change management controls
• Maintain and enhance runbooks, operational documentation, and standard procedures
• Apply vendor software fixes, patches, and upgrades in accordance with established enterprise standards, ensuring system stability, security, and compliance
• Complete compliance actions and audit findings within established timelines, ensuring adherence to enterprise policies, controls, and regulatory requirements
• Participate in disaster recovery planning and testing activities, validating the recoverability of file transfer services and partner connectivity in accordance with defined RPO/RTO objectives
• Identify opportunities to improve operational efficiency, reliability, and automation
• Partner with application, infrastructure, and security teams to ensure compliant and secure data exchange
• Participate in on‑call and after‑hours support rotations as required

• 5–7 years of experience in file transmission, middleware, or IT infrastructure/production support roles
• Hands‑on experience supporting enterprise or production file transfer services
• Working knowledge of secure file transfer protocols (FTP, SFTP, FTPS, HTTPS, AS2)
• Experience with managed file transfer platforms such as IBM Sterling File Gateway, IBM Connect:
  
  Direct, Progress MoveIT, or equivalent
• Experience troubleshooting file transfer issues, integration errors, and operational failures
• Foundational understanding of encryption, authentication, and certificate/key management concepts (PGP/GPG, SSL/TLS, SSH)
• Familiarity with ITIL‑based incident, problem, and change management practices
• Clear written and verbal communication skills

• Hybrid work environment requiring three days per week in the office
• Participation in on‑call, weekend, or after‑hours support rotations
• Support of time‑sensitive, business‑critical production systems

Everforth Apex offers medical, dental, vision, life, and disability insurance plans; employee stock purchase program; 401(k) with company match after 12 months;
Health Savings Account; employee assistance program; and professional development resources.

Apex Systems is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.