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IT Service Desk Analyst - Customer-Focused Tech Support
Job in
Cedar Rapids, Linn County, Iowa, 52404, USA
Listed on 2026-05-22
Listing for:
Solutions Management Group (SMG)
Full Time
position Listed on 2026-05-22
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Solutions Management Group (SMG) is seeking a Service Desk Analyst located in Cedar Rapids, Iowa to provide exceptional first-level technical support through phone and email for Kirkwood Community College. The ideal candidate will have a strong customer service background, proficiency in Microsoft operating systems, and a commitment to maintaining high service levels.
The position offers benefits including health, dental, and vision insurance, along with a 401(k) retirement plan. Join us in contributing to a supportive educational environment!
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