Senior Technology Resiliency Analyst

Job Family

IT Operations

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Who We Are

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.

Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them.

We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

What We Do

Transamerica is organized into three distinct businesses. These include
1) World Financial Group, including Transamerica Financial Advisors,
2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and
3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.
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Job Description Summary

In this role, you will contribute to the development, execution, and continuous improvement of our enterprise technology resiliency strategy and roadmap. You will help to drive cross-functional alignment to ensure business-critical systems and services that can withstand and recover from disruptions-including operational failures, cyber incidents, and large-scale disasters. You will collaborate with and provide strategic direction, governance, and thought leadership to embed resiliency into technology architecture, operations, engineering practices, and investment planning.

Job Description

What You Will Do:

* Develop and lead the implementation of technology resiliency strategies and plans to ensure continuity of critical systems and operations.

* Develop and maintain technology resiliency policies, standards, and procedures, and ensure they are regularly reviewed and updated.

* Lead and coordinate technology resiliency testing and exercises and ensure that lessons learned are incorporated into plans and strategies.

* Collaborate with other teams within GTS and the broader IT organization, including security, network, and application teams, to ensure that technology resiliency is integrated into all aspects of our technology environment.

* Conduct risk assessments and business impact analyses to identify and prioritize potential disruptions and their impact on the business.

* Monitor and analyze technology resilience metrics and KPIs to identify areas for improvement and ensure continuous improvement.

* Work with engineering and architecture teams to validate that designs are sufficient to meet business Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) requirements.

* Stay up to date with emerging trends (e.g., Zero Trust Architecture, cloud-native resiliency, cyber resiliency, and ransomware mitigation, etc.) and best practices related to technology resiliency, and provide thought leadership on new approaches and technologies.

* Provide technical guidance on designing resiliency standards for on-prem and cloud-based applications.

What You Will Need:

Qualifications

* Bachelor's degree in IT or related field

* 5+ years of experience in IT infrastructure/operations with a focus on technology resiliency and disaster recovery

* Strong understanding of technology resiliency principles (risk assessment, business impact analysis, incident management, testing)

* Proficiency in various IT systems, platforms, and tools (operating systems, virtualization, cloud computing, data backup/recovery, network security, and IT infrastructure management)

* Experience with disaster recovery planning/execution (on-prem and…