Data Center Technician, Hardware Troubleshooting

Data Center Technician, Hardware Troubleshooting

Google – Cedar Rapids, IA, USA

This role is not eligible for U.S. immigration sponsorship.

• Experience with performing component‑level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50 lb (23 kg) of equipment and endure physical effort over extended periods, including bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non‑standard hours, including weekends, night shifts, holidays and shift‑based schedules as required.

• Bachelor's degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
• 2 years of experience diagnosing and troubleshooting operating systems, computer/server hardware or networking protocols.
• Experience performing component‑level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.).
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome challenges, and to adapt to changes in a dynamic work environment.

Google isn’t just a software company. The Hardware Operations team monitors the state‑of‑the‑art physical infrastructure behind Google’s search technology. As an Operations Technician you will install, configure, test, troubleshoot and maintain hardware (servers and components) and server software (Google’s Linux cluster). You will also configure complex components such as networks, routers, hubs, bridges, switches and networking protocols, lead small project teams on larger installations, and develop project contingency plans.

A typical day involves manual movement and installation of racks, and while physically demanding, the work involves cutting‑edge computer technology.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of users worldwide.

The U.S. base salary range for this full‑time position is $78,500–$110,000 plus bonus, equity and benefits. Salary ranges are determined by role, level and location. Additional factors including job‑related skills, experience, education or training influence pay. Compensation details listed in U.S. postings reflect base salary only; bonus, equity and benefits are separate. Learn more about benefits at Google.

• Deploy and operate new data‑center infrastructure across projects or functions.
• Report issues and follow data‑center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure, applying the resources needed to resolve identified issues.
• Maintain security and integrity of data; track media to ensure standard data‑security issues are handled per Google security standards.
• Disassemble specific equipment reaching end‑of‑life for part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure with defined solutions and limited guidance.

Google is an equal‑opportunity and affirmative action employer. We are committed to building a workforce representative of the users we serve, creating a culture of belonging, and providing equal employment opportunity regardless of race, creed, colour, religion, gender, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related conditions (including breastfeeding), parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law.

See also Google’s EEO Policy, Learn about workplace discrimination, Belonging at Google, and How we hire.

English proficiency is required for all roles unless stated otherwise.

Recruitment agencies:
Google does not accept agency resumes. Do not forward resumes to jobs alias, employees or other organization locations. Google is not responsible for unsolicited resume fees.