Intermediate Salesforce Administrator

Job Family Program and Project management About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them.

We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

What We Do Transamerica is organized into three distinct businesses. These include
1) World Financial Group, including Transamerica Financial Advisors,
2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and
3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.
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Job Description Summary As a certified Salesforce Administrator, customize and configuration the Salesforce platform to meet business needs in adherence to governance principles and IT protocol.

Job Description Responsibilities
* Personalize and build apps with configurable components to increase productivity and effectiveness for internal/external business units.
* Collaborate with business partners, leadership and end users to increase responsiveness to business and customers, and continually update Salesforce applications.
* Utilize knowledge of the Salesforce application functionalities to document business & functional requirements, including use cases and user stories.
* Perform administrative functions including, field creation, reports and dashboards, processes and flows, and other configuration/declarative tasks.
* Create test plans for new application builds and updates.
* Understand and begin assessing the impact new requirements have on upstream and downstream applications, systems and processes.
* Support end users with issues relating to Salesforce. Qualifications
* Bachelor's degree in a business or technical field, or equivalent experience
* Two years business systems/technical experience
* Salesforce certification
* Experience with IT production processes
* Creative and analytical thinker with strong problem-solving skills
* Excellent organizational skills and attention to detail

Preferred Qualifications
* Experience with multiple Salesforce products
* Experience in the life insurance/financial services industry
* Ability to work in Lightning and classic versions while keeping current with new release implications
* Completion of additional Salesforce Super Badges and/or certifications Working Conditions
* Hybrid-Office Environment (Tuesdays, Wednesdays, Thursdays)
* Occasional Travel