CC&B Functional Analyst

Must Have Technical/Functional Skills

1. CC&B Functional Expertise:
Should be having strong hands-on experience in CC&B with good understanding of key areas like:

• Billing & Payments

• Metering & Usage

• Collections

• Rate configuration

• Service agreements

• Customer lifecycle processes

2. CC&B Business Analyst

Skills:

Proven experience in

• CC&B Requirement gathering

• CC&B Process mapping & gap analysis

• Should be able to convert business requirements into functional specifications

3. CC&B Operational Reporting:
Experience in CC&B reporting and data analysis

• Strong SQL skills for data extraction

• Hands-on with reporting tools such as BI Publisher / OBIEE / Power BI

• Should be able to build Operational reports (billing, payments, collections) and MIS dashboards

4. CC&B Functional Testing

Experience:

• Ability to design and execute test cases, test scenarios, and test scripts based on functional requirements

• Experience in SIT and UAT testing, including defect logging, tracking, and coordination with development teams for resolution

• Proficiency in data validation using SQL and validating batch jobs, billing outputs, and CC&B transactions

• Good understanding of utilities domain with strong attention to detail, analytical skills, and exposure to test management tools

5. Utilities Domain Knowledge:
Understanding of utility business processes including:

• Meter-to-Cash lifecycle

• Billing and collections operations

Salary Range: $130,000-$150,000 a year

TCS Employee Benefits

Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support:
Maternal & Parental Leaves.

Insurance Options:
Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth:
Commuter Benefits & Certification & amp;
Training Reimbursement.

Time Off:
Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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