Senior Manager, Program Delivery

Job Summary

As a Senior Manager, IT Program Delivery, you will lead delivery across a dynamic technology portfolio, enabling alignment, governance, transparency, and operational efficiency while ensuring complex programs and projects run smoothly and in line with organizational priorities.

• Technology Portfolio Oversight – Provide delivery oversight of the technology portfolio, maintaining an accurate, structured view of initiatives, milestones, priorities, and delivery health.
• Integrated Planning & Portfolio Reviews – Facilitate cross‑functional planning and portfolio reviews to ensure realistic timelines, alignment to strategy, delivery readiness, and informed prioritization decisions.
• Execution Oversight & Momentum – Oversee execution of initiatives across the portfolio, proactively addressing ambiguity, obstacles, and misalignment that threaten delivery outcomes.
• ART / SAFe Delivery Leadership – Partner with the Release Train Engineer and other ART participants to strengthen coordination across agile teams, improve execution visibility, and support effective planning and follow‑through.
• Cross‑Initiative Dependency Management – Identify, track, and actively drive resolution of dependencies across programs, projects, agile teams, vendors, and stakeholders.
• Risk, Issue & Escalation Leadership – Surface and manage portfolio‑level risks and issues, escalating early with clear context, business impact, and recommended response options.
• Performance Insights & Reporting – Provide accurate, business‑relevant portfolio reporting, dashboards, and executive updates that reflect delivery reality and support informed decision‑making.
• Financial & Resource Management – Oversee portfolio financials and resource utilization, including budget performance, forecasting, contractor capacity, and alignment of staffing to portfolio needs.
• Delivery Resource Leadership – Lead and support delivery roles including Program Managers, Project Managers, Scrum Masters, and Coordinators, ensuring effective staffing and clarity of expectations.
• Continuous Improvement & Governance – Enable continuous improvement in delivery operations, governance adherence, and use of tools and processes based on data, outcomes, and stakeholder feedback.

• Bachelor’s degree in Business, Information Technology, or a related field.
• 8+ years of experience in technology program and portfolio delivery management, with a proven track record of leading complex, cross‑functional initiatives.
• Strong experience overseeing traditional program/project delivery, including program plans, milestone management, governance, risk and issue management, financials, and executive reporting.
• Meaningful experience operating in agile / SAFe environments at a portfolio, ART, or multi‑team level.
• Strong organizational and communication skills, with the ability to adapt to diverse stakeholders, manage conflict, and proactively resolve issues.
• Demonstrated leadership capabilities including relationship building, negotiation, influence, and facilitation across business and technical teams.
• Exceptional stakeholder engagement skills, with the ability to communicate effectively at all levels of the organization, including C‑level executives.
• Experience delivering initiatives using both waterfall and agile methodologies.
• Deep understanding of governance frameworks, intake and prioritization processes, and delivery operations.
• Proficiency in financial planning, forecasting, and vendor coordination, including budget tracking and resource onboarding/off‑boarding.
• Preferred:
  Experience partnering with or leading Release Train Engineers / ART‑level agile delivery roles.
• Relevant certifications (e.g., PMP, PgMP, SAFe, ITIL).
• Experience working within Strategic Planning Office (SPO) or PMO environments.
• Familiarity with enterprise tools such as Jira and Service Now systems.
• Experience supporting complex portfolios with significant cross‑team interdependencies, governance needs, and executive visibility requirements.
• Background in managing global delivery portfolios and coordinating across distributed teams.

Moderate travel (under 10% expected). Hybrid schedule:
Tuesday, Wednesday, Thursday in office.

Base salary range: $148,800 – $186,000 annually. Eligible for a discretionary annual bonus based on the Company Bonus Plan/Individual Performance.

• Cedar Rapids, IA
• Philadelphia, PA
• Denver, CO