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Senior IT Service Delivery Lead - ITIL & AI Enablement

Job in Cedar Rapids, Linn County, Iowa, 52404, USA
Listing for: Transamerica Corporation
Full Time position
Listed on 2026-07-08
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Business Analyst, Systems Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Transamerica Corporation seeks a Senior Service Delivery Analyst to join our global IT Service Delivery team in Cedar Rapids, IA. This role emphasizes ITIL and ITSM practices to optimize service delivery and improve processes for better efficiency.

Your responsibilities will include managing incidents, requests, and changes, as well as overseeing supplier relationships. You will also support technology costs and help implement AI solutions. We offer a hybrid work model, with in-office days required twice a week.

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Position Requirements
10+ Years work experience
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