Network & Infrastructure Administrator

5920 Dry Creek Ln NE
Cedar Rapids, IA 52402, USA

Role Summary

The Network & Infrastructure Administrator is responsible for supporting, maintaining, securing, and continuously improving Engineered Seal Products’ global network and infrastructure environment. This role helps ensure reliable connectivity, secure access, and high availability across branch locations, cloud environments, remote users, and business-critical systems.

Who are we?

Engineered Seal Products, a 55-year-old employee-owned business that Thrives Together through Employee Ownership to Drive Customer Success.

We specialize in Engineered Sealing and Supply Chain Solutions for Global Customers. Our ever-growing list of customers are in the Oil and Gas, Mining, Fuel, Aerospace, EV/Semiconductor, Agriculture, Construction, and Food and Beverage markets. We all work together to hit our Big Hairy Audacious Goals (BHAGs)!

What makes us unique?

Our Passion and Expertise is driven by an engaged Employee Ownership Culture, providing high level Service to not only our Customers and Suppliers, but each other, making today better and our future secure. We define our culture as one that wants the individual and the company to grow vigorously, flourish and prosper together; in a word: thrive!

This is a hands-on technical position with a primary emphasis on network administration, including Azure cloud networking, SD-WAN, WAN and LAN connectivity, Azure Express Route, client VPN, firewalls, wireless infrastructure, routing, switching, network segmentation, and provider-managed network services.

This particular role is responsible for:

The position also contributes to shared infrastructure responsibilities, including Microsoft 365, Microsoft Azure, identity systems, endpoint connectivity, monitoring, documentation, and operational troubleshooting.

The Network & Infrastructure Administrator works closely with systems administrators, support personnel, service providers, and other stakeholders to support infrastructure, security, compliance, and operational initiatives.

Core Expectations for All Employees

All employees are expected to:

• Deliver high-quality work within established timelines
• Work both independently and collaboratively
• Communicate proactively and professionally
• Provide excellent service to internal and external customers
• Demonstrate accountability and ownership mindset
• Contribute positively to team and company culture

Essential Job Functions

• Administer, monitor, and troubleshoot ESP’s WAN, LAN, SD-WAN, wireless, routing, switching, VLAN, subnetting, segmentation, and remote-access infrastructure across branch locations, cloud environments, and remote users
• Manage secure network connectivity and access controls, including firewalls, NAT, site-to-site VPNs, client VPNs, security zones, wireless security, administrative access, and least-privilege access practices
• Support Azure networking and hybrid connectivity, including virtual networks, subnets, route tables, network security groups, Azure Express Route, cloud-to-site connectivity, and access to Microsoft 365 and other cloud services
• Maintain reliable access to business-critical systems, including ERP platforms, Microsoft cloud services, branch systems, third-party connections, and remote-user resources.
• Monitor network availability, performance, latency, capacity, and alerts
• Investigate recurring incidents, perform root-cause analysis, and implement durable corrective actions
• Maintain accurate network diagrams, IP address records, firewall and VPN documentation, circuit and provider information, configuration standards, troubleshooting notes, and operational procedures
• Plan and implement network changes using appropriate testing, documentation, communication, and change-management practices
• Collaborate with MIS team members, ISPs, carriers, vendors, consultants, and managed service providers on support escalations, outages, infrastructure changes, security improvements, compliance activities, and project work
• Provide Tier 2 technical support for network, connectivity, Microsoft 365, identity, and infrastructure-related issues; collaborate with support personnel on escalations, root-cause…