Final Mile Site Leader - Cedar Rapids

Overview

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network serves multi-channels including B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

Last Mile Site Leader – Cedar Rapids, IA

• Coordinate flow for communication between Haulers/Delivery Teams/Flatbed Drivers, Call Center, and Local Client Management Teams
• Provide on-site presence daily, weekly, or bi-weekly to ensure Haulers/Delivery Teams follow procedures
• Oversee recruiting, processing, and performance of Haulers
• Develop and maintain relations with vendors
• Ensure follow up on shipping discrepancies, damaged goods, and in-home damage claims
• Interface with end customers to ensure effective in-home delivery
• Maintain monthly operation reports including statistics and customer service scores
• Other duties as assigned

• Strong written and verbal communications skills
• Excellent mathematical skills, with the ability to calculate figures such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to analyze technical and scientific journals as they pertain to the business and market
• Strong problem solving and reasoning abilities to address a variety of problems and create creative solutions

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more

$85k-$90k per year

Maersk is committed to a diverse and inclusive workplace and is an equal opportunities employer. We embrace different styles of thinking and welcome applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, disability, pregnancy or parental status, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.