Traffic Coordinator

Job Description

Purpose: This position is responsible for directing traffic operations—using EPI preferred carriers whenever possible—for shipment of international parts and equipment, both inbound and outbound. Responsibilities include arranging with land, ocean, and air carriers to ship machines globally per required delivery dates and customer specifications, and preparing export documentation for international parts and machine shipments with regard to the terms set up for each shipment.

The key customers are the end users of Novolex.

Activities related to this position include:

• What: Process daily Canada parts shipments, and international shipments as backup.
  • How: Make sure orders are shipped per customer specifications with proper documentation.
  • Ship all emergency orders same day or as specified.
  • Provide free trade agreement certificates for all eligible export shipments.
  • Invoice orders daily, making sure all parts shipped are invoiced in the same month.
• What: Set up carriers for machine and parts shipments.
  • How: Maintain list of EPI preferred carriers and use them whenever possible.
  • Know which carriers are accountable for insuring on‑time delivery to EPI customers.
  • Develop and maintain positive, professional relationships with carriers.
  • Stay abreast of current rates and discounts; know freight classes.
  • Determine container size requirements for machine shipments.
  • Work closely and effectively with the Administrative Sales Manager to ensure success.
• What: Audit freight bills on inbound and outbound shipments from EPE and other locations.
  • How: Maintain daily UPS and Fed Ex shipment reports files; maintain BOLs file.
  • Reconcile shipment reports and BOLs with freight bills monthly.
  • Work with carriers to clear any billing discrepancies.
• What: Serve as a resource for shipping information to peers and employees outside the department.
  • How: Be an expert in getting shipments right and on time. Know internal and external processes for correct shipment.
  • Know SAP.
  • Work effectively with coworkers, offering and accepting help as needed to meet customer requirements and ensure efficient operation of the department.
  • Maintain positive interactions with internal customers and other employees.
• What: Review and prepare letter of credit shipments.
  • How: Review letter of credit with Administrative Sales Manager for needed amendments.
  • Work with forwarder to get air or ocean quotes and set up shipment.
  • Prepare documentation to meet letter of credit requirements.
  • Work with bank to receive payment before letter of credit expires.

The traffic coordinator is the front‑line for Novolex machine shipments that result in around $30 million in sales annually. This position also directly impacts the achievement of on‑time shipment goals.

Good communication skills are required as many tasks involve interfaces with a variety of customers, employees, and suppliers domestically, worldwide, and within the company. Excellent customer service attitudes, professional phone etiquette, correspondence, and people skills are key to success. The ability and willingness to work closely with Sales Coordinators, the International Documentation Specialist, and other coworkers is essential. The ability to learn about the machines and understand machine terminology is needed.

Nearly all tasks require proficient use of a computer. Keyboard, word processing, and Excel skills are required.

We offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as other well‑being resources focused on mental, physical and financial health. Specific benefits and well‑being programs may vary depending on where you work.

Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law.

Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact